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Q: Is your tent strong and stable enough? How about the wind loading?
* Yes.The main frameworks (upright support and roof beam) are manufactured with Galvanized steel,so our tent structure is safe and strong and can resist wind up to 100 km/hr after setting up correctly.
Q: Does your tent be able to install repeatedly?
* Our tents can be assembled and dismantled and repeatedly with small transportation size.The lifespan of steel framework can reach 10 years,and 5-6 years for PVC fabrics depending on different conditions of usage.
Q: What documents are available?
* A full range documents including structural drawings, packing list, installation manual and relative certificates can be provided. Moreover, customs declaration is provided. We provide one-stop service for you.
Q: How can I get the after-sales service?
We will send you the spare parts by free with your next order if the problems caused by us. If it is the men-made problems at your side, we also send you the spare parts, but you should burden the costs.
Q: How about the delivery cost and tax cost ?
The delivery cost is depends on the ways , destination and the weights of the products. And the tax cost is depends on the customer's local customs.
Q：How can we help?
The following you will find answers to the most common questions we received.
Q: How do you control the quality?
We have strictly quality control management in material purchasing, production, testing and final inspection. We will check the quality of each product to ensure that all the parts can be used normally when they reach your hands.
Q: Can you print our logos on tent?
* Yes.Customized logos can be print on the tent fabric according to your requirements.
